Governance & data protection
Plain answers on how we handle your data and how our digital employees are governed.
Personal Data Protection Act (PDPA)
When you submit an enquiry on this site, we use your details only to respond to you and to scope a potential engagement. We do not sell your data or use it for unrelated marketing.
When Felix is placed with your company, your documents — purchase orders, goods received notes, and supplier invoices — are processed only for the finance workflows contracted with you, and for no other purpose.
By submitting the enquiry form you consent to this use of your data. To access, correct, or withdraw consent for your personal data, contact support@on3oard.com.
IMDA Model AI Governance Framework alignment
We design our digital employees in line with the IMDA Model AI Governance Framework for Agentic AI. In practice, that means:
Human oversight
Human-in-the-loop approval gates are built into Felix's workflows. Felix flags and recommends; your staff make the decisions.
Transparency of AI role
Your team and this website state plainly that Felix is an AI digital employee delivered as a managed service — never presented as a human.
Auditability
Felix keeps a full audit trail of the checks performed, so outcomes can be reviewed and traced.
Bounded autonomy
Felix operates only within the agreed finance workflows and business rules configured during onboarding.
These are the practices we work to. We do not claim third-party certifications.